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ServeFlow

Support

Everything you need to get started and get help

Getting Started

1. Create Your Organization

Sign up with your email (or Apple / Google), then choose to create an organization. This sets up your church or ministry as a workspace, and you become the editor (admin) with full control.

2. Invite Your Team

Go to the Team tab and generate an invite code. Share the code with your team. They sign up, enter the code, and they're in.

3. Create a Service

Tap the + button on the Schedule tab. Add a title (e.g., "Sunday Service"), date, and time. Then add events like Worship, Sermon, or Communion, and assign your team to roles.

4. Notify Your Team

After making changes, a "Notify Team" bar appears. Tap it to send a push notification so everyone knows what changed. You can also share the full Order of Worship from the menu.

Frequently Asked Questions

Q: How do I add songs to a worship event?

Open a service, tap "Manage Songs" on an event, and add songs with title, artist, key, and tempo. You can then assign team members to roles like Lead, Harmony, Keys, and more.

Q: Can I duplicate a service for next week?

Yes. Open a service, tap the menu, and choose "Duplicate for Next Week." It copies everything (events, songs, and role assignments) with the date set to the following week.

Q: What's the difference between Editor and Viewer?

Editors can create and edit services, events, songs, and assignments. Viewers can see the schedule and their assignments but can't make changes. When generating invite codes, you choose which role to assign.

Q: How do I accept or decline a service I'm assigned to?

On the Schedule tab, the "For You" section shows the services you're on. Tap "I'm in" or "Can't" to respond. Your leader sees who has confirmed.

Q: How do I mark dates I can't serve?

Go to Settings, then My Availability, and add a date range. Your leader sees an Unavailable flag next to your name when scheduling those dates.

Q: How do push notifications work?

When an editor makes changes and taps "Notify Team," everyone on the team gets a push notification. Make sure notifications are enabled in your device settings.

Q: Can I be part of multiple organizations?

Currently, ServeFlow supports one organization per account. Multi-organization support is planned for a future update.

Q: How do I change my display name?

Go to Settings and tap "Edit" next to your display name.

Q: How do I delete my account?

Open Settings, then Delete Account, to remove your account and all associated data immediately. You can also email rezumab.med@gmail.com and we'll handle it within 30 days.

Need More Help?

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Contact Us

We're here to help. Send us an email and we'll get back to you as soon as possible.

rezumab.med@gmail.com